General Terms & Conditions

A England is a trade name of Wonderwall UK Ltd. Wonderwall UK Ltd policy is to give our customers the optimum customer service. Email us: hello@a-england.co.uk. Wonderwall UK Ltd 260 Wandsworth Bridge Road London SW6 2UA Registered in England No. 5531332.

Your access to and use of a-england.co.uk is the subject to these Terms and Conditions. By using this website you are fully accepting the Terms and Conditions below. If you do not accept these Terms and Conditions you must immediately stop using the Website.

Privacy Policy

By visiting a-england.co.uk, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
We believe that a privacy policy is meant to protect our visitors.
Collectable information on the web is divided between PII (Personally Identifiable Information) and Non-PII (Non-Personally Identifiable Information).
A England does not collect any PII on its visitors or their behavior. User information entered during registration is kept on a secured browser and visible to authorized personnel only.

What information is collected

A England collects personal information when you place an order, register for a service or contact our customer service. When an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfil your order. Additionally we may also require further information as a result of authentication or identity checks. We may also use your personal information to send you marketing updates in accordance with your preferences.

Through your use of the Website, we may also gather certain information about your use of the Website that does not identify you individually. We may collect and store such information automatically whenever you interact with the Website as your IP address, the hostname of your computer, browser information and reference site domain name every time you visit the Website. We may also collect information regarding customer traffic patterns and site usage to analyse and improve the Website and to provide our customers with a satisfying online experience.

This website uses Google Analytics to help analyse how users interact with the site. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google.

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping bag, previous purchases and to deliver content specific to your interests. A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

Our cookies don't store personally identifiable information such as your name, address or payment details: they simply hold the 'key' that, once you're signed in, is associated with this information which may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. However, if you'd prefer to restrict, block or delete cookies from a-england.co.uk website, you can use your browser to do this.

Payment

We do not collect any payment details, including credit card numbers. These are all processed by PayPal. The entire checkout process, as well as the user account area, is secured via an SSL certificate (SHA-256 with RSA Encryption), certified by cPanel, Inc.

All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order. When submitting an order to us through our website and your order accepted, it will be processed by us and payment will be made in full.

Newsletter subscription

By completing a sign up form you are agreeing to be included in our database. You will from time to time receive information regarding events, promotions, new collections and other updates. If you wish to unsubscribe you can do so at any time by clicking on the link provided on each of our emails, by logging into your account or by contacting our customer service team. Order status information, payments, etc are an essential part of the service and will be sent even if you opt out of our newsletter.

Refunds & Returns

We hope you love your new acquisition, however If for the reason listed below you are unhappy with your purchase please return it with your receipt within 30 days of purchase. We cannot issue refunds or exchanges on opened or worn items. We will happily exchange or credit on unopened, unused and unworn items. No cash refunds.

  • Product damaged
  • Incorrect product/colour sent
  • Faulty product

Please send returns at:
A England
260 Wandsworth Bridge Road
London SW6 2UA UK.

If you wish to receive a refund we will re-credit the original purchaser's credit card for the sum paid including the postal costs of our sent order. Please note that postal costs for returned goods are the customers responsibility.

We advise to send returned items by registered postand keep the proof of postage certificate.

Colour Accuracy

We make every effort to ensure the colours on screen are as close as possible to the to the actual product colours. However, we cannot guarantee the exact colour match. Photographs and swatch colours will vary depending on your screen settings and resolution.

Indemnity

You agree fully to indemnify, defend and hold A England, and its employees, agents and suppliers harmless from and against all claims, liabilities, damages, losses, costs, legal fees and expenses, in relation to any claims or actions brought against A England arising out of any infraction by you of this website and its terms and conditions.

Copyright

This website is owned and operated by Wonderwall UK Ltd. London, United Kingdom. All intellectual ad graphic content including pictures, designs, logos, photographs, written text on our website are copyrighted to Wonderwall UK Ltd and its authors, designers, photographers and/or collaborators.

All worldwide rights are reserved. The acess to this website and its contents may only be used for personal and not for commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written consent of Wonderwall UK Ltd.

Links

A England web site may contain links to other websites beyond our control. We are not responsible for content or privacy policies of such sites.

Changes to website

A England reserves the rights to change or modify the website andthese terms and conditions at any time. Your continued use of this web site following such changes shall be regarded to be your agreement of such change. Please read the terms and conditions and check back on them regularly.

Jurisdiction

The Terms and Conditions will be governed by the laws of England and any user of this Website agrees to be bound exclusively by the jurisdiction of English and Welsh courts only.

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